Frequently Asked Questions
Everything you need to know about ROI WATER USA.
What makes ROI Water different from standard bottled water?
ROI Water is sourced from unique mineral-rich springs, providing a distinct balance of electrolytes and a crisp, refreshing taste that supports optimal hydration for an active lifestyle.
How long does shipping take within the USA?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number to monitor your delivery status in real-time.
What is your return policy for food and beverage products?
Due to health and safety regulations, we cannot accept returns on water products. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full replacement or refund.
Are the plastic bottles BPA-free?
Yes, all ROI WATER USA packaging is 100% BPA-free and fully recyclable. We are committed to providing safe products and minimizing our environmental footprint.
Do you offer subscription services for regular deliveries?
Absolutely. You can choose our 'Subscribe & Save' option at checkout to receive your favorite water on a weekly or monthly schedule at a discounted rate.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.